Thank you for shopping with Shobhix! We are committed to providing you with a seamless shopping experience and ensuring your orders are delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

Shipping Locations

We currently offer shipping services to customers within India. If you reside outside these locations, please note that we do not provide shipping services to your area at this time. We apologize for any inconvenience this may cause.

Shipping Methods

We strive to offer a variety of shipping options to suit your needs. Our available shipping methods may include, but are not limited to:

Standard Shipping: Delivery time may vary depending on the destination but typically takes 10 days to arrive after order processing.

Express Shipping: For customers who need their orders urgently, we offer expedited shipping services with an estimated delivery time of 5 days after order processing.

Order Processing Time

Once you place an order with us, we will process it within 1-2 business days. During peak seasons or holidays, processing times may be slightly longer, and we appreciate your understanding.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions of the package, and the selected shipping method. The shipping fees will be displayed at the checkout before you confirm your purchase. Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

Tracking Orders

Once your order is processed and shipped, we will provide you with a tracking number via email or SMS (if provided). You can use this tracking number to monitor the status and location of your package.

Delivery Time

Delivery times vary depending on your location and the selected shipping method. Please note that these delivery times are estimated and can be subject to unforeseen delays such as customs clearance, natural disasters, or other exceptional circumstances. We shall not be liable for any such delays beyond our control.

Delayed or Missing Shipments

In case of any issues with the delivery or if you haven’t received your package within the estimated delivery time, please contact our customer support team at info@shobhix.com/+91 7034077077. We will investigate the matter promptly and work to resolve any issues related to your shipment.

Delivery Attempts

Our shipping partners will make reasonable attempts to deliver your package to the address provided during checkout. If the delivery attempt is unsuccessful, a delivery notice will be left if applicable. Please follow the instructions on the notice to reschedule delivery or pick up your package at the designated location.

Incorrect Shipping Information

Please ensure that you provide accurate shipping information during checkout. We shall not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.

International Shipping

For international shipments, customs duties, taxes, and other related fees may apply. These charges are the responsibility of the customer. Please check with your local customs office for more information on import regulations and charges.

Order Cancellation during Shipping

Once an order has been shipped, it cannot be canceled. If you wish to cancel an order, please reach out to our customer support team as soon as possible before the shipping process begins.

Returns and Refunds

For information regarding our Returns and Refunds Policy, please refer to the dedicated policy section on our website.

Please note that this Shipping and Delivery Policy is subject to change without prior notice. The latest version of the policy will be published on our website and will supersede any previous versions.

If you have any questions or concerns regarding our Shipping and Delivery Policy, please don’t hesitate to contact our customer support team at info@shobhix.com/+91 7034077077.

Thank you for shopping with us! We appreciate your trust and confidence in Shobhix.

Shobhix
66/434, 4th Floor, Saniya Plaza,
Mahakavi Bharathiyar Road,
Near KSRTC Bust Station,
Ernakulam, Kerala – 682035
info@shobhix.com
+91 7034077077